Frame AI is a customer data analysis platform designed to help businesses understand and act on customer insights in real-time. By utilizing the STAG (Stream-Trigger Augmented Generation) architecture, Frame AI autonomously queries customer data to detect traits, track trends, and trigger workflows without the need for users to ask specific questions. This proactive approach allows teams to stay ahead of risks and opportunities by continuously monitoring customer interactions.
With Frame AI, teams can enrich customer profiles, trigger personalized experiences, monitor account health, and identify potential issues before they escalate. The platform enables better decision-making by converting customer text into actionable insights, such as brand and relationship health, predicted CSAT, churn risk, and more.
Frame AI is SOC 2 Type II certified and HIPAA compliant, ensuring the security and privacy of customer data. The platform is led by a team of AI experts who have developed solutions for some of the world’s largest organizations.
By providing a flexible AI strategy and the ability to iterate and evolve AI infrastructure, Frame AI empowers businesses to adapt to changing customer needs and demands. Request a demo today to see how Frame AI can help your team make sense of customer data and drive business success.
